Loura's Oasis — Support

Need a hand?

We'd love to help. For any question, bug, or idea, email us and we'll get back to you:

My progress is gone. Progress is stored on your device only. If you deleted and reinstalled the app, it starts fresh — there's no account or cloud copy by design.
Is it really free with no ads? Yes. No ads, no timers, nothing to buy, no tracking. Fully offline.
How do I switch to Arabic? Settings → Language, inside the game. اللعبة متوفرة بالكامل بالعربية.